Refund Policy
Effective Date: July 14, 2026. Our refund policy is designed to be fair and transparent.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with Scribe SEO AI for any reason, contact our support team within 30 days of your initial purchase for a full refund.
Refunds are processed within 5-10 business days and are issued to the original payment method. After the 30-day period, refunds are handled on a case-by-case basis.
2. Subscription Cancellation
You can cancel your subscription at any time from the Billing section in your Dashboard. Upon cancellation, your access remains active until the end of your current billing period. No partial refunds are issued for mid-cycle cancellations.
Annual subscriptions cancelled within the first 30 days are eligible for a full refund. After 30 days, annual subscriptions are non-refundable but access continues for the remainder of the paid term.
3. Free Plan
The Free plan has no cost and no commitment. You can upgrade, downgrade, or cancel at any time. No refunds apply to the Free plan as no payment is collected.
4. How to Request a Refund
To request a refund, contact our support team at support@scribeseoai.com with your account email and reason for cancellation. We aim to respond within 24 hours.
You can also initiate a refund request through the Billing section in your Dashboard for faster processing.
5. Chargebacks
If you believe a charge was made in error, please contact us before filing a chargeback. We are committed to resolving billing issues directly. Unnecessary chargebacks may result in account suspension.
6. Contact
For billing inquiries, contact support@scribeseoai.com. For legal inquiries, contact legal@scribeseoai.com.